Welcome to the official support page for Vidora AI, your AI-powered video creation companion. Transform your ideas into stunning videos with our cutting-edge AI technology. We're here to help you create amazing content.


📌 Frequently Asked Questions (FAQs)

❓ What is Vidora AI?

Vidora AI lets you generate high-quality videos from images, text, references, or templates using advanced AI models. Whether you're a content creator, marketer, or just having fun, Vidora AI helps you create professional-looking videos in seconds.


❓ How does the credit system work?

Each feature in the app costs a certain number of credits based on video length and quality:

Feature Credits Required (Starting at)
🖼️ Image to Video 4 credits
📋 Reference to Video 16 credits
🎬 Start/End to Video 4 credits
✍️ Text to Video 8 credits
🎞️ Template to Video 8 credits

Higher quality videos (1080P) and longer durations (8S) require more credits.

New users receive 4 free credits to try our basic features. You can purchase additional credits through our subscription plans:

Unused credits expire at the end of each billing cycle.


❓ Can I cancel a subscription or get a refund?

All payments are handled securely by Apple. If you need to manage or cancel your subscription:

  1. Open the Settings app on your iPhone or iPad
  2. Tap your name at the top